Contact Me!
For enquiries about the shop, wholesales, orders, collaborators, clients, sponsors & cool projects: duanatocommissons@gmail.com
Returns and Exchange
Returns, exchanges, or refunds are not accepted. However, if products are damaged or lost in mail, feel free to contact me via email. I’ll be happy to chat and work something out depending on the item.
Damaged or Lost mail does not include:
Lost delivery to an inaccurate address provided.
Cancellation
Cancellation of orders is not accepted, please be understanding !!
Currency
The shop’s currency is in USD – United States Dollars.
Shipping
All parcels are shipped via Singapore Post unless specified.
PROCESSING TIME:
Orders will be shipped out bi-monthly (twice every month) – every middle and end of the month. Depending on what date in the month you’ve placed your order, we will ship it out according to the 2 batches.
Shipping for International orders outside of Singapore are estimated to take 3-10 weeks (Shipping time varies greatly. Please understand that this is not in my control.) Local orders in Singapore are estimated to take 1-2 weeks at most.
Customs and import taxes (VAT/GST) might apply to international orders outside of Singapore. I will not be responsible for any delays or extra costs incurred.
If you have multiple orders in a row and would like to combine shipping, please write a note at checkout or drop me an email:
duanatocommissons@gmail.com
